Data Controller
Effective Date: June 1st 2026
Paintball Garage Asia ("PBGA", "we", "our", or "us") respects your privacy and is committed to protecting
your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your
personal information when you visit www.paintballgarage.asia, purchase our products, request technical
services, or otherwise interact with us.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
Paintball Garage Asia is the data controller responsible for processing your personal information.
Website: https://www.paintballgarage.asia
Email: info@paintballgarage.asia
2. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
Identity Information
Full name
Company name
Dealer information
Username (if applicable)
Contact Information
Email address
Telephone number
Shipping address
Billing address
Country and region
Order Information
Products purchased
Order history
Invoices
Payment status
Shipping information
Warranty claims
Repair history
Technical service records
Payment Information
Payments are processed by secure third-party payment providers.
PBGA does not store complete credit card or debit card information on its servers.
Device & Technical Information
When visiting our website, we may automatically collect:
IP address
Browser type
Device type
Operating system
Pages visited
Referral website
Date and time of access
Website usage statistics
Communications
When you contact us, we may retain copies of:
Emails
Contact form submissions
Messenger conversations
WhatsApp communications
Customer support requests
3. How We Collect Information
We collect personal data when you:
Create an account
Place an order
Subscribe to newsletters
Request technical support
Book repair services
Contact us
Apply to become a dealer
Participate in promotions or events
- Browse our website
Certain technical information is collected automatically through cookies and similar technologies.
4. Why We Process Your Data
We process your personal information to:
Process and deliver orders
Provide technical support
Perform warranty services
Respond to inquiries
Improve our products and services
Prevent fraud
Verify customer identity
Process payments
Manage dealer accounts
Send service updates
Send marketing communications (only where permitted by law or with your consent)
Comply with legal obligations
We process personal data only where we have a lawful basis to do so under applicable law.
5. Cookies
Our website uses cookies and similar technologies to:
Keep you logged in
Remember your shopping cart
Improve website performance
Analyze website traffic
Enhance user experience
Measure marketing effectiveness
You may disable cookies through your browser settings. However, some website features may no longer
function correctly.
6. Analytics
We may use analytics tools to better understand how visitors use our website.
These tools may collect:
Device information
IP address
Website interactions
Browser information
Session duration
The information collected is primarily used in aggregated form to improve our website and services.
7. Marketing Communications
If you subscribe to our newsletter or choose to receive promotional communications, we may send:
Product announcements
Promotions
New arrivals
Event information
Technical updates
Service reminders
You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us.
8. Sharing Personal Information
We do not sell your personal information.
We may share your data only when necessary with trusted third parties, including:
Payment processors
Shipping and courier companies
IT service providers
Website hosting providers
ERP and eCommerce platform providers
Accounting and tax advisors
Legal advisors
Government authorities where required by law
These parties receive only the information necessary to perform their services and are expected to protect
your data.
9. International Transfers
As we serve customers throughout Asia and other regions, your personal information may be processed or
transferred outside Thailand.
Where required, we take reasonable steps to ensure appropriate safeguards are in place to protect your
personal data.
10. Data Security
We implement appropriate technical and organizational measures to protect your information against:
Unauthorized access
Loss
Theft
Misuse
Alteration
Accidental disclosure
While we strive to protect your personal information, no method of electronic transmission or storage is
completely secure.
11. Data Retention
We retain personal information only for as long as necessary to:
Fulfill contractual obligations
Provide warranty services
Maintain repair records
Comply with tax and accounting requirements
Resolve disputes
Meet legal obligations
When no longer required, personal information will be securely deleted or anonymized where appropriate.
12. Your Rights
Subject to applicable law, you may have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data
Request restriction of processing
Object to certain processing activities
Withdraw consent where processing is based on consent
Request a copy of your personal data in a portable format
Lodge a complaint with the appropriate supervisory authority
To exercise these rights, please contact us using the details below.
13. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information
has been collected without appropriate consent, we will delete it as soon as reasonably practicable.
14. Third-Party Websites
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices or content of those websites. We encourage you to review
their respective privacy policies.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal
obligations.
The updated version will be published on this page with a revised Effective Date.
Your continued use of our website constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Paintball Garage Asia
Email: info@paintballgarage.asia
Website: https://www.paintballgarage.asia
We will make reasonable efforts to respond to your request within the time required by applicable law.